Freedom Travel - leader in ticket sales in Kazakhstan
according to the magazine Forbes Kazakhstan, September 2020
Russian airline based at Moscow Sheremetyevo
Aeroflot is a Russian airline founded in 1923. Its hub is Moscow Sheremetyevo Airport, and in the summer 2026 schedule Aeroflot's own network had 157 routes. Together with Rossiya and Pobeda, it forms the Aeroflot Group. Its SkyTeam membership has been suspended since April 2022. From Kazakhstan, Aeroflot flies nonstop to Sheremetyevo from Almaty, Astana, Karaganda, Aktau and Shymkent.
The price is the lowest on the route across all airlines
The allowance depends on the fare: some fares include checked baggage and some do not. Economy fares with baggage include 1 or 2 bags up to 23 kg, and business class 2 bags up to 32 kg. Economy cabin baggage is 1 piece up to 10 kg and 55×40×25 cm. See the fare rules for details.
Online check-in opens 24 hours before departure. At Sheremetyevo, check-in desks open 6 hours and close 40 minutes before departure, and Terminal C has self-service kiosks. Desk times at other airports may differ.
Change and refund terms depend on the fare: economy has Optimum and Maximum fares, and business has Basic, Optimum and Maximum. The exact rules are shown in the fare conditions. If your flight is cancelled or delayed, you can rebook through the Aeroflot chatbot.
In economy, special meals can be ordered on flights longer than 3 hours, and in business class on any flight. Aeroflot offers 17 types of special meals, which you can order free of charge online or through the contact centre at least 24 hours before departure.
Aeroflot Bonus is the Aeroflot loyalty programme. Miles are earned on flights of Aeroflot and its partners, with partner bank cards and on purchases from programme partners, and qualifying miles bring elite status. Miles can be spent on flights or donated to charity.
Aeroflot has a mobile app for Android and a web app (PWA) for iPhone. A chatbot in the app and on the website helps you buy a ticket, add baggage, check your flight status and rebook if a flight is cancelled or delayed. The same bot is available in the MAX messenger.
The price is the lowest on the route across all airlines