Авиабилеты в Казахстане - Freedom Travel

Freedom Travel - leader in ticket sales in Kazakhstan

according to the magazine Forbes Kazakhstan, September 2020
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SCAT

SCAT

Kazakh airline based in Shymkent

The airline at a glance

SCAT is a Kazakh airline founded in 1997 in Shymkent, and Shymkent airport is still its main hub. According to the company, it operates more than 80 domestic and international routes. From Kazakhstan SCAT flies to Moscow (Vnukovo), Istanbul, Tbilisi, Prague and Seoul, and within the country it links Shymkent, Almaty, Astana, Aktau, Aktobe and Atyrau.

  • Founded 1997
  • Fleet 30+ aircraft
  • Destinations 40+ cities
  • Hub Shymkent

Important information

  • Baggage allowance

    A cabin bag up to 10 kg (55×40×25 cm) is included in all fares. Checked baggage: Light has none, Optimum includes 1 bag up to 23 kg and Flexible 2 bags of 23 kg. Business Optimum includes 2 checked bags of 23 kg and 2 cabin bags of 10 kg.

  • Flight check-in

    Online check-in opens 24 hours before departure and closes 2 hours before domestic and 3 hours before international flights. Check-in and baggage drop desks close 40 minutes before domestic and 60 minutes before international flights.

  • Changes and refunds

    Light is non-refundable and can be changed for a fee. Optimum can be changed and refunded with a fee. Flexible can be changed or refunded free more than 90 minutes before a domestic flight or 180 minutes before an international one. The YR charge is not refundable.

  • Travelling with pets

    SCAT carries pets only as checked baggage in the hold. Carriage must be agreed with the airline in advance, and the weight of the pet with its cage is paid separately. Online check-in is not available for passengers travelling with animals.

  • Fares and classes

    In economy SCAT sells Light, Optimum and Flexible fares, and in business class the Business Optimum fare. The fares differ in baggage allowance and in change and refund terms, and the availability of business class depends on the flight.

  • Mobile app

    In the SCAT Airlines app for iOS and Android you can buy tickets, check in online, choose a seat, add baggage or an upgrade and check your flight status. You can also change your booking there.

  • SCAT flies within Kazakhstan and abroad. Its most frequent routes are Shymkent–Astana, Almaty–Astana and Almaty–Shymkent. From Almaty and Astana it flies to Moscow (Vnukovo airport), and from Shymkent to Istanbul. The schedule changes by season, and current flights show up in the Freedom Travel search.

  • Enter the cities, the date and the number of passengers in the search form, pick a SCAT flight among the results and pay online. The ticket arrives at the email address you give at checkout.

  • A cabin bag up to 10 kg and 55×40×25 cm is included in all fares. Checked baggage depends on the fare: Light has none, Optimum includes 1 bag up to 23 kg and Flexible 2 bags of 23 kg. Business Optimum includes 2 checked bags of 23 kg and 2 cabin bags of 10 kg. Each piece must not exceed 158 cm in total dimensions.

  • Online check-in for SCAT flights opens 24 hours before departure. It closes 2 hours before domestic flights and 3 hours before international ones. If you have no checked baggage, after online check-in you need to be in the departure hall at least 30 minutes before a domestic flight and 60 minutes before an international one.

  • Yes, except refunds on the Light fare: such a ticket can only be changed for a fee. Optimum and Business Optimum can be changed and refunded with a fee. Flexible can be changed or refunded free of charge more than 90 minutes before a domestic flight or 180 minutes before an international one. The YR charge is not refundable. For tickets bought on Freedom Travel, use the Refund or exchange section of the website.

  • Yes, but SCAT carries pets only as checked baggage in the aircraft hold. Carriage must be agreed with the airline in advance, and the weight of the pet with its cage is charged at a special rate. Online check-in is not available for passengers with animals, and the pet's documents are shown at the check-in desk.

  • SCAT's hotline is +7 7252 99 88 80. You can also send a question through the feedback form on the contacts page or use the support centre on the airline's website. The head office is located in the Shymkent airport building.

  • We have been working since 2013 and, according to Forbes Kazakhstan, are among the leaders in ticket sales in Kazakhstan. We work with airlines officially, and the service is convenient from both a computer and a phone — there are apps for iOS and Android. In your account every ticket you have bought stays at hand.