Авиабилеты в Казахстане - Freedom Travel

Freedom Travel - leader in ticket sales in Kazakhstan

according to the magazine Forbes Kazakhstan, September 2020
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Cheap air tickets Air Astana

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Air Astana

Air Astana

Kazakhstan's leading air carrier

The airline at a glance

Air Astana is a Kazakh airline that has operated scheduled flights since 2002. Its home airports are Almaty and Astana, which handle most of its flights, including connections. In 2026 its network covers more than 80 domestic, international and charter routes across Kazakhstan, Central Asia, China, India, Southeast Asia, the Middle East and Europe. Besides Almaty and Astana, Air Astana flies from Atyrau, Aktau, Aktobe, Uralsk and other cities in Kazakhstan.

  • Founded 2001
  • Fleet 35+ aircraft
  • Routes 80+ routes
  • Hub airports Almaty, Astana

Important information

  • Baggage allowance

    The allowance depends on the fare. In Economy, Basic includes only an 8 kg cabin bag, Classic adds 1 checked bag up to 23 kg and Plus adds 2. Business Class includes 2 checked bags of 32 kg each. Exact terms are in the fare rules.

  • Flight check-in

    Online check-in on the Air Astana website and app opens 36 hours and closes 1 hour before departure. Airport check-in desks close 40 minutes before departure, or 60 minutes at some airports abroad.

  • Refunds and changes

    Terms depend on the fare. Basic is non-refundable and changes cost a fee; Classic can be refunded with a fee; Plus and Business Flex can be refunded or changed without a fee. A fare difference may apply when you change a ticket.

  • Meals on board

    Air Astana serves complimentary meals and drinks on its flights, with the menu depending on the time of day and flight length. No pork is used. Special meals must be ordered at least 24 hours before departure.

  • Nomad Club programme

    Nomad Club is Air Astana's loyalty programme. Nomad points are earned on flights and with partners and can be spent on tickets and upgrades. Promotional fares do not earn points. The tiers are Blue, Silver, Gold and Diamond.

  • Mobile app

    In the Air Astana app (App Store, Google Play, AppGallery) you can check in online and open your boarding pass. Tickets bought elsewhere can also be added to My Trips, and push notifications tell you about gate changes.

  • Air Astana flies within Kazakhstan and abroad, mainly from Almaty and Astana. Popular nonstop routes include Astana–Almaty, Atyrau–Almaty, Astana–Atyrau and Astana–Aktau, and internationally Almaty–Istanbul. The schedule changes by season, and current flights show up in the Freedom Travel search.

  • Enter the cities, the date and the number of passengers in the search form, pick an Air Astana flight among the results and pay online. The ticket arrives at the email address you give at checkout.

  • In Economy the allowance depends on the fare: Basic includes only an 8 kg cabin bag, Classic adds 1 checked bag up to 23 kg and Plus includes 2 bags of 23 kg. Business Class includes 2 checked bags of 32 kg and 2 cabin bags of 8 kg. A cabin bag must not exceed 56×45×25 cm, and each checked bag 158 cm in total dimensions. Check the fare rules at booking for exact terms.

  • Online check-in on the Air Astana website and app opens 36 hours and closes 1 hour before departure. It is not available to some passengers, such as unaccompanied minors or travellers with pets in the cabin, or on codeshare flights operated by FlyArystan. Airport check-in closes 40 minutes before departure, or 60 minutes at some airports abroad.

  • Yes, but the terms depend on the fare. Basic tickets are non-refundable and changes cost a fee. Classic and Business Saver can be refunded with a fee, while Plus and Business Flex can be refunded and changed without a fee. A fare difference may apply when you change a ticket. For tickets bought on Freedom Travel, use the Refund or exchange section of the website.

  • Yes, Air Astana serves complimentary food and drinks to passengers in all classes. The menu depends on the time of day and flight length and may be a hot or cold breakfast, a main course, a warm salad or a snack. No pork is used. Vegetarian, child and other special meals should be ordered in Manage Booking at least 24 hours before departure.

  • Air Astana's booking and information centre works 24/7: +7 727 244 44 77 in Almaty and +7 717 258 44 77 in Astana. You can also message an assistant on WhatsApp. Questions about delays and baggage, as well as feedback, go through the form in the Help Centre on the airline's website.

  • If all flights are on one Air Astana ticket, the connection is protected and baggage is usually checked through to your final destination. When connecting between two international flights, you can usually stay in the transit area. When connecting from an international to a domestic flight, you go through passport control, customs and security again.

  • We have been working since 2013 and, according to Forbes Kazakhstan, are among the leaders in ticket sales in Kazakhstan. We work with airlines officially, and the service is convenient from both a computer and a phone — there are apps for iOS and Android. In your account every ticket you have bought stays at hand.