Авиабилеты в Казахстане - Freedom Travel

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according to the magazine Forbes Kazakhstan, September 2020
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China Southern Airlines

China Southern Airlines

Chinese airline based in Guangzhou

The airline at a glance

China Southern Airlines is a Chinese airline based in Guangzhou and founded in 1988. Its main hub is Guangzhou Baiyun International Airport (CAN), and it also has large bases at Beijing Daxing and in Urumqi. Together with its subsidiary airlines, the group operates more than 950 aircraft, and the China Southern network covers more than 200 destinations. From Kazakhstan it flies from Almaty to Urumqi, Beijing, Guangzhou and Xi'an, and from Astana to Urumqi.

  • Founded 1988
  • Fleet 950+ aircraft
  • Destinations 200+ destinations
  • Hub Guangzhou (CAN)

Important information

  • Baggage allowance

    On flights between Kazakhstan and China, Economy Standard, Flex and Full Flex fares include one checked bag up to 32 kg, and Business Class two bags of 32 kg each. Economy Saver has one bag fewer and Economy Light none. Cabin baggage is one piece up to 8 kg.

  • Flight check-in

    Online check-in is available on the China Southern website and app, but not at every airport and not for every connecting itinerary. On international flights, documents are checked at the counter, and the boarding pass must be collected at least 60 minutes before departure.

  • Changes and refunds

    Change and refund rules depend on the fare: Economy Full Flex, Economy Flex, Economy Standard, Economy Saver or Economy Light. The exact conditions and fees are in the fare rules. Tickets bought from the airline are changed on its website or via its hotline.

  • Flights via Urumqi

    China Southern has a large base in Urumqi, with flights to more than 60 destinations. There are two daily flights from Almaty to Urumqi and six a week from Astana. Flight CZ6014 from Astana continues from Urumqi to Guangzhou under the same flight number.

  • Sky Pearl Club programme

    Sky Pearl Club is the China Southern loyalty programme, free to join for passengers over 2. Miles can be spent on award tickets and upgrades, and flight miles are valid for 36 months. The tiers are Classic, Silver, Gold and Platinum, with extra baggage for elite members.

  • Mobile app

    The China Southern Airlines app for iOS and Android lets you book flights, choose a seat, check in, follow your flight status, and track and spend your Sky Pearl Club miles. The app is available in English and Chinese.

  • From Kazakhstan, China Southern Airlines flies nonstop from Almaty to Urumqi (twice a day), Beijing (daily), Guangzhou (three times a week) and Xi'an (twice a week), and from Astana to Urumqi (six times a week). From Urumqi, Beijing and Guangzhou you can connect to other flights in the airline's network. The schedule changes by season, and current flights show up in the Freedom Travel search.

  • Enter the cities, the date and the number of passengers in the search form, pick a China Southern Airlines flight among the results and pay online. The ticket arrives at the email address you give at checkout.

  • On flights between Kazakhstan and China, Economy Full Flex, Economy Flex and Economy Standard fares include one checked bag of up to 32 kg, with the three dimensions adding up to no more than 158 cm. Business Class includes two bags of 32 kg each. Economy Saver includes one bag fewer than Economy Standard, and Economy Light has no free checked baggage. Cabin baggage is one piece up to 8 kg and 55×40×20 cm.

  • Online check-in is available on the China Southern website and app, but not at every airport. It is not available for some connecting itineraries or for itineraries that combine domestic and international flights. According to the airline, online check-in closes one hour before departure. On international flights, documents are checked at the counter, where you get your boarding pass, and you need to be there at least 60 minutes before departure.

  • It depends on the fare. In Economy, China Southern sells Economy Full Flex, Economy Flex, Economy Standard, Economy Saver and Economy Light fares, each with its own change and refund conditions; the exact rules and fees are in the fare conditions. Tickets bought from the airline are changed and refunded on its website or via the hotline +86 400 869 5539. For tickets bought on Freedom Travel, use the Refund or exchange section of the website.

  • The China Southern loyalty programme is called Sky Pearl Club, and passengers over 2 can join for free. Miles earned on China Southern flights are valid for 36 months and can be spent on China Southern award tickets, upgrades and partner airline awards. The tiers are Classic, Silver, Gold and Platinum; elite tiers come with 10 to 30 kg of extra baggage, lounge access and priority check-in.

  • Flight CZ5098 from Almaty lands at Beijing Daxing (PKX), not at Beijing Capital (PEK). It operates daily with an Airbus A321neo, leaving Almaty late in the evening and arriving in Beijing early the next morning. The return flight CZ5097 also departs from Daxing every day. Daxing is about 46 km from central Beijing, so allow time for the transfer into the city.

  • The China Southern website lists a sales office in Almaty at 23A Tole Bi Street, phone +7 727 250 13 68, email [email protected], as well as contact details for an office in Astana. The airline's 24/7 hotline for calls from abroad is +86 400 869 5539, where you can ask about flights and buy, change or refund international tickets.

  • We have been working since 2013 and, according to Forbes Kazakhstan, are among the leaders in ticket sales in Kazakhstan. We work with airlines officially, and the service is convenient from both a computer and a phone — there are apps for iOS and Android. In your account every ticket you have bought stays at hand.