Авиабилеты в Казахстане - Freedom Travel

Freedom Travel - leader in ticket sales in Kazakhstan

according to the magazine Forbes Kazakhstan, September 2020
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Economy class

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Emirates

Emirates

UAE airline with its hub at Dubai International

The airline at a glance

Emirates is an airline from the United Arab Emirates, founded in 1985. Its hub is Dubai International Airport (DXB). As of 31 March 2026, the Emirates network covered 152 cities in 80 countries, and the fleet had 277 aircraft, including the Airbus A380, Boeing 777 and A350. Emirates has no passenger flights of its own from Kazakhstan: flydubai and Air Astana fly from Almaty and Astana to Dubai, where you can connect to Emirates flights. The only Emirates service to Almaty is a weekly Emirates SkyCargo Boeing 777F freighter.

  • Founded 1985
  • Fleet 250+ aircraft
  • Destinations 150+ cities
  • Hub Dubai

Important information

  • Baggage allowance

    On most routes the allowance is by weight: 20 to 35 kg in Economy depending on the Special, Saver, Flex or Flex Plus fare, 40 kg in Business and 50 kg in First. A single bag may weigh up to 32 kg. Economy cabin baggage is one bag up to 7 kg.

  • Flight check-in

    Online check-in on the Emirates website and app opens 48 hours and closes 90 minutes before departure. At most airports check-in desks open 3 hours before the flight, and in Dubai you can drop off your bags up to 24 hours before departure.

  • Changes and refunds

    Change and refund terms depend on the fare type: Special, Saver, Flex or Flex Plus. Special and Saver have more restrictions, a Flex ticket can be changed or cancelled for a fee, and Flex Plus is a fully flexible fare. The exact rules are shown in the fare conditions at booking.

  • Meals on board

    In Economy, Emirates serves multi-course meals inspired by the cuisine of your destination, and all meals are halal certified. Special meals, such as vegetarian, child, dietary or religious meals, can be ordered in Manage your booking at least 24 hours before departure.

  • Skywards programme

    Emirates Skywards is the Emirates loyalty programme. Miles are earned on Emirates and flydubai flights and with partners such as airlines, hotels and banks, and can be spent on reward flights and upgrades. The tiers are Blue, Silver, Gold and Platinum.

  • Mobile app

    The Emirates app for iOS, Android and Huawei lets you book flights, choose a seat and a special meal, add baggage, check in and save your boarding pass to a mobile wallet, and track your flight and baggage.

  • Emirates has no passenger flights of its own from Kazakhstan: flydubai and Air Astana fly from Almaty and Astana to Dubai. The Emirates network covers 152 cities in 80 countries, and from Dubai the airline flies to London, Bangkok, Jeddah, Kuala Lumpur and Malé, among others. The schedule changes by season, and current flights show up in the Freedom Travel search.

  • Enter the cities, the date and the number of passengers in the search form, pick an Emirates flight among the results and pay online. The ticket arrives at the email address you give at checkout.

  • On most routes the allowance is by weight and depends on the fare: in Economy it is 20 kg for Special, 25 kg for Saver, 30 kg for Flex and 35 kg for Flex Plus, 40 kg in Business and 50 kg in First. A single bag may not weigh more than 32 kg. Flights to and from the Americas and Africa use a piece allowance. Economy cabin baggage is one bag up to 7 kg and 55×38×22 cm.

  • Online check-in on the Emirates website and app opens 48 hours and closes 90 minutes before departure. After that you can save your boarding pass to a mobile wallet. At most airports the airline asks you to arrive 3 hours before departure, and up to 4 hours at some. In Dubai you can drop off your bags up to 24 hours before departure.

  • It depends on the fare type. Special and Saver have more restrictions, a Flex ticket can be changed or cancelled for a fee, and Flex Plus is a fully flexible fare. Flex and Flex Plus also earn more Skywards Miles. The exact terms are shown in the fare rules at booking. For tickets bought on Freedom Travel, use the Refund or exchange section of the website.

  • Yes. In Economy, Emirates serves multi-course meals inspired by the cuisine of your destination, and all meals are halal certified. Special meals, such as vegetarian, vegan, child, dietary or religious meals, can be ordered in Manage your booking at least 24 hours before departure.

  • No. Emirates operates no passenger flights from Kazakhstan: flydubai and Air Astana fly from Almaty and Astana to Dubai. Some flydubai flights from Almaty are also sold under the Emirates code (EK), and flydubai flights earn Skywards Miles. Since 16 June 2026, Emirates SkyCargo has operated a weekly Boeing 777F cargo flight to Almaty.

  • Emirates has a representative office in Almaty at Samal-3, 15k, office 115, phone +7 771 070 93 14. The 24-hour Emirates contact centre in the UAE is +971 600 555555, and international call rates apply. Refund requests and complaints are also accepted through online forms on the airline's website.

  • We have been working since 2013 and, according to Forbes Kazakhstan, are among the leaders in ticket sales in Kazakhstan. We work with airlines officially, and the service is convenient from both a computer and a phone — there are apps for iOS and Android. In your account every ticket you have bought stays at hand.