Freedom Travel - leader in ticket sales in Kazakhstan
according to the magazine Forbes Kazakhstan, September 2020
Chinese airline based in Hangzhou
Loong Air (Zhejiang Loong Airlines) is a privately owned airline from China's Zhejiang province, founded in 2011. Its home airport is Hangzhou Xiaoshan (HGH). The fleet consists of 77 Airbus A320-family aircraft, and as of October 2026 the network covers about 85 destinations, 15 of them outside mainland China. From Kazakhstan, Loong Air flies daily from Almaty to Hangzhou, the only nonstop service between the two cities.
The price is the lowest on the route across all airlines
Loong Air's free baggage allowance depends on the fare and the route: it is shown when you choose a fare and stated on the itinerary receipt. Extra baggage can be prepaid on the website or in the app, which also offer a baggage search service.
Online check-in with seat selection is available on the Loong Air website and app; for international flights, check in advance whether it is offered. At Hangzhou airport, check-in desks for international flights usually close 50 minutes before departure.
You can change the date of a Loong Air ticket or refund it on the airline's website and in its app. Whether changes and refunds are allowed and whether a fee applies depends on the fare, as stated in the fare rules shown at purchase.
Loong Air flies from Almaty to Hangzhou every day. Flight GJ8218 leaves late in the evening and lands in Hangzhou the next morning after about 6 hours. The return flight GJ8217 departs Hangzhou in the evening and arrives in Almaty the same day.
On the Loong Air website and app you can verify that a ticket is genuine, upgrade your cabin and request services for passengers who need assistance. In the app you can also add a child ticket to an adult ticket that has already been issued.
The Loong Air app is in the App Store under its Chinese name, 长龙航空. It lets you buy, change and refund tickets, choose a seat and check in, track your flight status and contact online support.
The price is the lowest on the route across all airlines